Baymont by Wyndham Muncie Near Ball State University (2024)

Phone number

(765)228-24...— show

Address

Are you the owner?

• Get access
• Get a widget
• Report an error

• Not Q.

  December 21, 2022, 2:36 am

  No hot water, doors are busted, breakfast isterrible, rooms are dirty and run down, unsecured WiFi. This hotel isan absolute nightmare Iwon't becoming back and you should avoid atall costs.

  00

  Reply

  • Company's official reply

    December 21, 2022, 7:14 am

    Dear Guest,

    Thank you for your stay and feedback. Iapologize for the unacceptable experience you had atour hotel. Westrive toprovide acomfortable and enjoyable stay for all our guests, and itis clear that wefailed inproviding that foryou. Wetake these kinds ofreviews very seriously and are doing our best toverify the reality and address these issues assoon aspossible for improvement. Wewant toensure that all our guests have the best stay possible. Thank you for your feedback a

    nd wehope you give usanother chance inthe future.

    Sincerely,
    Hotel Manager

    … – show

    00

    Reply

    See Also

    Tornado warnings issued across Ontario and Quebec, twisters potentially detected by radarMake an Appointment at a Passport Agency or Center

• jas p.

  December 4, 2022, 7:56 pm

  rooms smell like cigarettes, covered upwith clorox soit just smells 10x worse. rooms are okay wejust couldnt stand the smell. area around the hotel isghetto, police lights all down the street. wouldn't stay here again.

  00

  Reply

  • Company's official reply

    December 5, 2022, 9:05 pm

    DearJas,

    Thank you for your feedback. Wehave noted all your issue and are working toeliminate them assoon aspossible. Weapologize for any inconvenience this may have caused. Wevalue your feedback and will use itto help usimprove our services inthe future.

    Sincerely
    Hotel Manager

    00

    Reply

• Kyle B.

  December 3, 2022, 7:57 pm

  Overpriced for what youget. Must bedue toAllstate being close bywas all wethought.

  00

  Reply

  • Company's official reply

    December 4, 2022, 8:33 am

    Dear Kyle Burris,

    Thank you for your feedback! Weapologize for the inconvenience you experienced during your stay. Our prices are based onthe quality ofour accommodations and the proximity topopular attractions. Wehope you will consider staying with usagain inthe future.

    Sincerely,
    Hotel Manager

    00

    Reply

• Grady B.

  November 21, 2022, 8:31 am

  Great place except the cops are always inand out

  00

  Reply

  • Company's official reply

    November 21, 2022, 8:42 pm

    Dear Grady Beaty,

    I appreciate your comments that you found usa great place tostay. Atthe same time, weconstantly put the security and safety ofour customers first.

    Sincerely,

    Hotel Manager

    00

    Reply

• Dee R.

  November 9, 2022, 7:55 pm

  Had there been any other hotel available Iwould have ran asfast aspossible out ofthere!

  00

  Reply

  • Company's official reply

    November 9, 2022, 11:53 pm

    HelloDee,

    Thanks for the stay and the feedback.
    Please accept myapologies for the unsatisfactory stay.
    We shall definitely work onyour observations.
    You can expect afurther improved stay next time.
    We look forward toseeing you again.

    Sincerely,
    Hotel Manager.

    00

    Reply

• Holly R.

  November 8, 2022, 9:38 pm

  I've never had anissue with any room I've ever started inhere and ifyou dohave anissue all you have todo isgo tell the manager day ornight.

  00

  Reply

  • Company's official reply

    November 8, 2022, 6:33 am

    Hello Holly,

    It isdelighting tosee five-star feedback.
    Hope that you had amarvelous stay experience.
    Our team isvery much overwhelmed tosee the remark.
    It isa privilege tohost guests likeyou.
    Await your next earliest visit.

    Sincerely,
    Hotel Manager.

    00

    Reply

• Jen M.

  November 6, 2022, 12:55 pm

  Bed was clean but dirty floor and bathroom. Kids screaming and crying inthe hallway inthe middle ofthe night.

  00

  Reply

  • Company's official reply

    November 6, 2022, 11:00 pm

    DearJen,

    I understand that there were several issues that caused inconveniences toyou. Myapologies. Wehave taken note ofeach ofthem and will take actions sothat they don’t reoccur. Your satisfaction isimportant tous and Ihope that you will consider staying with usagain.

    Sincerely,
    Hotel Manager

    00

    Reply

• Charles D.

  October 27, 2022, 9:38 pm

  Nice play tostay within walking distance ofBall State

  00

  Reply

  • Company's official reply

    October 27, 2022, 11:03 pm

    Hi Charles,

    Thank you for the stay and the nice comments.
    It isgood toknow that you had asatisfactory experience.
    It isa privilege for usto have guests likeyou.
    We are looking forward toyour next visit.

    Sincerely,
    Hotel Manager.

    00

    Reply

• Kermit P.

  October 24, 2022, 7:14 am

  Overall this place ispretty mediocre. Iwas there for several days and was booked there because myusual place wasn't available and ihad alate arrival. The hallway near myroom reeked ofsomething like across ofold beer and salami and Itgot significantly worse near myroom. Ithought perhaps itwould fade after the first day but the stench remained. Ihad tohold mybreath any time Ileft the room inthat hallway. The room itself had abusted security lock, the alarm clock didn't work, and Ihad toget the manager tocome fix theTV, which had amessed upcable, wouldn't activate from the remote, and the direct TVrequired you tomove around the infrared sensor tochange channels. From what she described this seems tobes.o.p. atthis place. (I have ahard time imagining that direct TVwouldn't replace these defective boxes). Atleast the bed was comfortable and the room reasonably clean despite the stench inthe hallway. When Iarrived, water was pouring from the ceiling into atrash can inanother part ofthe hallway. Also, ona chilly night, the heat never turnedon. Isuspect that the maintenance isnot apriority atthis place. Iwas also surprised that there were nousb charging ports inthis day andage. The location was atleast convenient. Can't really recommend this place.… – show

  00

  Reply

  • Company's official reply

    October 24, 2022, 11:55 am

    Dear Kermit,

    Thanks for the stay. Kindly accept mysincere apologies for the inconvenience caused toyou during your visit. Iam extremely disappointed that you had anunfavorable experience due toall the reasons you have mentioned. Please beassured that Ihave taken this upvery strongly and the concerned team has been told toensure that such anincident isnot repeated inthe future.

    In particular, Ihave made anote ofyour concerns regarding the issues you had and such customer fe

    edback from valued guests asyourself will bemonitored from myoffice. Though itis our endeavor toprovide the highest levels ofservice toour discerning guests, this isan unusual happening and weseem tohave fallen short inthis instance.

    Please dolet meknow when you plan tovisit our hotel sothat wecan ensure that your next experience isvery special.

    Sincerely,
    Hotel Manager.

    … – show

    00

    Reply

• Drew Y.

  September 25, 2022, 5:17 pm

  Was nice. nice ppl and rooms werent super amazing but were nice bath room door didnt close only complaint quiet good breakfast waffles were the bomb and myboys loved them too would goback next year withnp!

  00

  Reply

  • Company's official reply

    September 25, 2022, 9:28 pm

    Dear Guest,

    Thanks for your pleasant visit toour hotel; wewere happy tolearn you would come again. Weare delighted toknow you had afabulous stay byreading your awesome comments. Wewould like you togive usone more opportunity toserve you much better and tooffer the best hospitality. Welook forward toseeing you again soon!

    Sincerely,
    Hotel Manager

    00

    Reply

• Lucia P.

  September 25, 2022, 1:56 am

  Put $1500onhold onmy credit card for a$500stay. Had towait 3days for the $1000tobe available ruining some plans. They couldn't explain why they would dothat. Just that itpolicy

  00

  Reply

  • Company's official reply

    September 24, 2022, 10:19 pm

    Hello Lucia,

    Thanks for the stay and the feedback.Security deposit isa normal hotel practice which iswell informed and refundable onclear checkout.We shall definitely check onyour comment about the deposit.There can bedelays depending onthe processing banktoo.Looking forward tosee you back,

    Sincerely,
    Hotel Manager.

    00

    Reply

• Margaret M.

  September 24, 2022, 2:57 pm

  Was staying ata Days Inn and had some issues. Booked atBaymont glad Idid.

  00

  Reply

  • Company's official reply

    September 24, 2022, 10:17 pm

    Hello Margaret,

    Thanks for the stay and great feedback.It istruly encouraging toour entire team.We feel proud when weget such reviews and motivate usto serve better.Look forward towelcoming you again.

    Sincerely,
    Hotel Manager.

    00

    Reply

• mindless a.

  September 20, 2022, 9:53 pm

  this place irksme. myanxiety was sohigh while staying here. saw aroach crawling inthe bathroom. the bathroom door didn’t shut all theway. the check inperson was rude asheck. the only nice people was the cleaners. props tothem for working here because icouldn’t doit. holes inthe door and wall. tried tocharge mycard 4different times after ithad already went through. anyways ihope you all have anamazing night.

  00

  Reply

  • Company's official reply

    September 21, 2022, 6:05 am

    Dear Guest,

    I amdistressed tosee your comments. Myapologies for the bad experience. Wenever want our guests togo back with anunpleasant experience. The entire points will beinvestigated and necessary actions will betaken. Weare taking ample steps toensure the comfort ofour guests. You can besure about afine stay withus. Please visit usagain.

    Sincerely,
    Hotel Manager

    00

    Reply

• Michael

  September 9, 2022, 3:00 am

  Positive: location, price, cleanliness Negative: microwave did not work, pool not available, workout room not available

  00

  Reply

• Chef E.

  August 30, 2022, 2:22 pm

  Crack head motel

  00

  Reply

  • Company's official reply

    August 30, 2022, 5:27 pm

    Dear Eric,

    Thank you for your stay. Weare very much concerned with your feedback. Our apologies for the bad experience. Our endeavor isto offer anice stay toall our guests but failed this time. Actions shall be
    taken toimprove everything onpriority and you can have agood stay next time. Request your understanding.

    Sincerely,
    Hotel Manager

    00

    Reply

• Timothy B.

  August 29, 2022, 6:24 am

  Perfect

  00

  Reply

  • Company's official reply

    August 29, 2022, 12:06 pm

    Dear Timothy,

    A big thank you for your stay atour hotel. Itis really delightful tosee your feedback. Weare delighted toknow everything went great during your stay and that our location was perfect for your needs. Itwas apleasure hostingyou, and wehope you will continue making usyour home whenever you are inour area. Eagerly looking for your next visit.

    Sincerely,
    Hotel Manager

    00

    Reply

• Raymond

  August 29, 2022, 3:00 am

  Positive: The staff issuper friendly and welcoming all questions and concerns!! Iwill stay here again Negative: The pool isout ofcommission Istayed there inJuly and itwas not working then aswell.. there isa slight odor inthe hallway but itis clean

  00

  Reply

• matthew r.

  August 28, 2022, 6:00 am

  They will try tocome upwith something that will make you loose your deposit, owe aridiculously over pricedfee, and Ifyou can't pay and they've locked you out ofyour room. Well better beable topay

  00

  Reply

  • Company's official reply

    May 5, 2022, 3:04 pm

    Dear Matthew,

    Thank you for the 5-Star rating. Westrive for 100% guest satisfaction, and I’m very glad you were sosatisfied. Webelieve toprovide agreat combination ofcomfort, convenience, amenities, and value toour guests and clearly, you agree. Ihope that ifyour travels bring you tothis area again you will stay withus. Serving guests like you make being inthis business atrue pleasure.

    Sincerely,
    Hotel Manager

    00

    Reply

• Shana

  August 19, 2022, 3:00 am

  Positive: Pool was closed..the only reason Ibooked itNegative: Pool closed, gym closed, breakfast was blah

  00

  Reply

• Sabine

  August 17, 2022, 3:00 am

  Positive: Unfortunately there was nothing tolike about this hotel!!! Negative: Lobby smelled. Attendant had tocheck the room for odors first. The room smelled like cat urine-attendant sprayed carpet with deodorizer. The toilet still had feces clinging toit. Nowash cloths, tvremote broken¿¿.no manage tospeak to¿.

  00

  Reply

Average rating- 3.0based on141 reviews and206 ratings